FAQs

Most Frequent Questions Answered

Legal & Limits

In British Columbia, the legal minimum age to purchase and use cannabis is 19. It is illegal to purchase cannabis for anyone under the age of 19.

You may purchase up to 30 grams of dried cannabis or the equivalent in oils, capsules, or seeds. What is the equivalency for products other than dried cannabis?

The 30 gram possession limit in the Cannabis Act is based on dried cannabis. Equivalents were developed for other cannabis products to identify what their possession limit would be. One (1) gram of dried cannabis is equal to:

    • 5 grams of fresh cannabis
    • 15 grams of edible product
    • 70 grams of liquid product
    • 0.25 grams of concentrates (solid or liquid)
    • 1 cannabis seed

According to the Federal Cannabis Act, an individual may possess, in a public place, cannabis of one or more classes (dried flower, pre-rolls, oils, capsules, seeds) equivalent to 30 grams of dried cannabis. There is a possession limit of 1000 grams or equivalent in a private place.

Cannabis may be used in private. It can be smoked or vaped in public in the same places where tobacco can be smoked or vaped, except in places where children commonly gather. Check your local smoking bylaws to be sure.

You must show two pieces of ID, one of which must be issued by a government agency and include your name, birth date, and picture. The second must include an imprint of your name, signature and/or picture.

No. Currently you may only purchase products in our store which is located in Vancouver BC.

You may travel within the province of BC with a maximum of 30 grams of dried cannabis or the equivalent in oils, capsules or seeds, however, you may not use any cannabis products in any vehicles, whether they are moving or parked. It’s illegal to transport cannabis across the Canadian border. Cannabis laws are different between provinces and territories. This includes legal agewhere you can smokeuse, and buy cannabis. Make sure to learn the laws before you travel.

Never transport cannabis over international borders.

The only legal place to purchase non-medical cannabis online in BC is bccannabisstores.com.

Municipalities in BC control whether or not cannabis stores can open in their jurisdiction. The only legal place to buy cannabis in-store is in a licensed cannabis store or government cannabis store.

Yes, however it will not carry with it the exemptions from rules around possession, use, etc. that cannabis purchased from a licensed producer under a medical authorization would.

The federal government has legalized cannabis in order to strictly regulate and restrict access to cannabis in Canada. The Cannabis Act implements a new comprehensive public health approach that will be more effective in protecting youth and keeping profits out of the pockets of criminals and organized crime.

The BC Liquor Distribution Branch (LDB) will be the sole, wholesale distributor of non-medical cannabis for the province.

No, unlike BC Liquor Stores, you may not bring anyone under the age of 19 into provincially licensed cannabis stores.

Age verification takes place at the entrance to the Evergreen Cannabis Store, so please ensure you bring two pieces of ID to prove that you are 19 or older.

The Cannabis Act created two new criminal offences, with maximum penalties of 14 years in jail for giving or selling cannabis to youth or using youth to commit a cannabis-related offence.

Product Information

British Columbians, aged 19 years or older, will be able to purchase dried cannabis flower, pre-rolls, oils, capsules, seeds, and cannabis accessories at the Evergreen Cannabis Store. All cannabis products are purchased by Evergreen via the BC Liquor Distribution Branch.  Edibles, topicals and concentrates became legal on October 17th, 2019 and will be available soon.

The LDB will only purchase non-medical cannabis from federally licensed producers, approved by Health Canada.

All cannabis products undergo lab-testing at licensed testing facilities as per Health Canada safety standards. Approved non-medical cannabis products will be safely transported to the LDB’s warehouse by appropriately regulated transport agents before they are distributed to both the public and private retail stores.

All cannabis flower is cured or dried to ideal levels by licensed producers before it is sold to customers. Products are kept in sealed packaging until purchased and efforts are made to maintain freshness at all times.

Strains are different varieties of cannabis that each come with their own unique array of cannabinoids and terpenes. Different strains may result in a different experience, depending on a number of factors.

Generally known by its Latin name, Cannabis sativa, cannabis has historically been thought of as consisting of at least two types, indica and sativa, which are believed to differ in terms of places of origin, height, and leaf shape. Most strains today are hybrids, a genetic cross between indica and sativa plants. A high-CBD product, containing greater than four percent CBD by weight, may be either indica-dominant, sativa-dominant, or a hybrid.

Cannabis contains hundreds of organic compounds. More than 100 of these are known as cannabinoids, including tetrahydrocannabinol (THC) and cannabidiol (CBD), that are made and stored in the plant’s trichomes.

Terpenes are organic compounds made and stored in the trichomes of the cannabis plant, with the cannabinoids. Terpenes give cannabis its distinctive smell. The exact effects of terpenes on their own, and within cannabis are currently unknown.

Total cannabinoids in a particular strain can differ slightly from one batch to the next, depending on a number of factors. It’s important to remember that cannabis is a plant and it is common for some variability to occur.

Product labels will include the name and contact information of the licensed producer, a brand name, the amount of THC and CBD, storage instructions, quality attributes, safety warnings, packaging date, lot number, weight, and Health Canada’s THC warning symbol.

Each product label will include the pre-consumption and total amounts of THC and CBD, in a percentage of the product’s weight. The higher the percentage, the more concentrated the product.

THC potency in dried cannabis has increased from an average of 3% in the 1980s to around 15% today. Some strains can have an average as high as 30% THC.

Yes, inhaling smoke from the burning of any substance can harm your respiratory system and invite harmful carbon and carcinogens into your body. We strongly recommend using a dry flower vaporizer like the PAX2 or PAX3 to greatly decrease the amount of unwanted smoke from entering the lungs. Other smokeless ways to use cannabis include cannabis oils, sprays and capsules.

Edibles and concentrates were legalized on October 17th, 2019 and will be available soon.

In its sealed original packaging, cannabis products should not result in an odour. Once opened or transferred to another container, consumers may find that their products have an aroma. Store cannabis products securely so that they can’t be accessed by children, teens, and pets.

Store your cannabis in sealed container (glass containers work the best) in a cool dark place, ensure it’s in a locked, child-proof container away from children, teens, and pets.

The inventory for this product in the Evergreen Cannabis Store is at a low stock threshold. You may still be able to purchase this product in our store but quantities are very limited.

Please check the bccannabisstores.com website for news about product recalls, as well as instructions for receiving a refund.

If the BCLDB offers a recall for a product you have recently purchased at the Evergreen Cannabis Store, you can request a return of any unused, recalled products at the same store.

After a defective product is refunded and returned, it will be destroyed in accordance with approved policy and procedures.

Health & safety

There are many short and long-term effects from using cannabis including physical dependency and cannabis use disorder that may result from frequent use.

If you have any health issues after using cannabis, you should consult your healthcare provider.

Overuse of cannabis may lead to many short and long-term health effects, including psychotic episodes characterized by paranoia, delusions or hallucinations.

Continued, frequent use can lead to physical dependency and cannabis use disorder. You may be at a higher risk if you have a family history of mental illness or other types of mental disorders. If you or someone you know is worried about cannabis use, consult your doctor.

THC and CBD can be passed to a fetus or newborn through blood or breast milk. Cannabis use during pregnancy has been linked to lower birth weights and developmental effects in newborns. Since there is no known safe amount of cannabis to use during pregnancy or breastfeeding, the safest approach is to not use cannabis.

Combining cannabis with other medications can increase the overall effects. This could increase the risk of injury or harm, particularly with activities like driving. For more information on the interactions between cannabis and medications, consult your healthcare provider.

Return Polices

No, except in the case of a government recall.

Products may be eligible for a refund if there is a government recall.

All sales are considered final sale.

If a product has been recalled, you may be eligible for a refund.  Contact us through our website’s contact form to request a return. 

Cannabis products may only be returned if they are recalled.

All products are considered final sale.  No refunds, no exchanges.  If there is a manufacturer defect with an accessory, we may consider a store credit if the product is returned within 15 days with the original receipt.

In the case of a government recall, returned products are assessed for refund-eligibility. If deemed eligible, returns will be processed the following business day.

A refund will be made to the original method of payment. 

All recalled cannabis product returns will be safely destroyed.